Pkzz Privacy Policy — How We Protect Your Information

1. Information We Collect

Pkzz collects only the information necessary to provide its services. This information falls into three categories:

A. Information collected at registration

• Full name & date of birth
• Email address and mobile number
• Residential address & country
• National ID or passport number (for KYC verification)
• Preferred language & currency

B. Information collected during transactions

• Payment method details (mobile banking number or bank account)
• Deposit & withdrawal history
• Transaction amount & time

C. Information collected automatically

• IP address and device information
• Browser type & operating system
• Platform access timestamps and activity logs
• Cookies and session data
• Gaming history & preferences

2. How Your Information Is Used

Pkzz uses your information for the following purposes:

Pkzz never shares your information with third parties for advertising purposes. If you do not wish to receive promotional messages, you can opt out at any time from your account settings.

3. How Long Your Information Is Retained

Pkzz does not retain any information beyond the period necessary. Retention periods are determined based on the type and purpose of the data:

• Account information: For the duration the account remains active, and for a minimum of 5 years after closure (as required by law).
• Transaction records: Up to 7 years from the date of the transaction.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
• KYC documents: Retained for up to 5 years after verification.
• Log files: Up to 13 months maximum.

4. Who Your Information Is Shared With

Pkzz may share limited information with third parties only in the following circumstances:

• Payment processor: Only the financial information strictly necessary to complete a transaction.
• KYC verification authority: Documents for identity verification.
• Law enforcement agencies: When required to comply with a legal order or investigation.
• Licensing authority: To comply with regulatory requirements.
• Game provider: Only the minimum data necessary to operate the games.

Outside of the cases listed above, pkzz never shares your information with any other party. All third parties are bound by agreement with pkzz and are required to comply with pkzz's Privacy Policy.

5. Cookie Policy

Pkzz uses cookies on its website to improve service quality and enhance the user experience. Cookies are small text files stored in your browser.

Cookies used by pkzz:

• Essential cookies: Essential for login sessions and account security. Disabling these cookies will prevent the platform from functioning properly.
• Functional cookies: To remember your language preferences, game settings, and other personal preferences.
• Analytics cookies: To understand which games or features are most used. This data is completely anonymous.
• Security cookies: To detect fraudulent activity and multiple login attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may make it difficult to access your pkzz account.

6. Your Rights Regarding Your Information

Pkzz guarantees the following rights regarding your information:

• Right to access: You may submit a request to view what information pkzz holds about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your information where there is no legal obligation to retain it.
• Right to restrict processing: You may request that your data no longer be used for specific purposes.
• Right to data portability: You may request your information in a structured, portable format.
• Right to object: You may object to the processing of your data for specific purposes.

7. Data Security Measures

Pkzz has implemented multiple technical and organizational measures to protect your privacy:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Regular security audits are conducted on the server.
• Real-time monitoring is in place to detect suspicious activity.
• Staff are granted access only to the information necessary for their role (principle of least privilege).
• Strict physical security measures are enforced at our data centers.

8. Protection of Minors' Information

Pkzz is strictly not intended for anyone under the age of 18. pkzz does not knowingly collect information from minors.

• Age is verified at the time of registration.
• Where there is doubt, age is confirmed through KYC verification.
• If a minor's account is identified, it is closed immediately and the associated data is deleted.

If you believe a minor is using pkzz, please notify the support team immediately.

9. Changes to the Privacy Policy

Pkzz may update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of any significant changes via email or platform notification.
• Continued use of pkzz after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with pkzz's Privacy Policy.

10. Contact Us

For any questions or requests regarding the Privacy Policy, please contact the pkzz support team:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: Usually within 48 hours